Throw the Book at Her
If the Wendy's Finger-in-the-Chili Lady made it up, she needs to go to jail for a long time. Not only would she have lied, she would have done so maliciously to destroy a company's good name (a valuable asset) for the potential of enriching herself in the process. In my mind and with my limited knowledge, such actions are worse than the balance sheet manipulations in the Enron type cases over the past year which at least had the benefit of being possibly legal. This would be extortion, pure and simple, different from the mafia only in that no violence was involved, and equally intolerable in well functioning society.